Privacy Policy

When you create an account, place an order, join our rewards or affiliate program, or contact us, we may collect your name, email address, shipping address, order history, and payment details processed securely through Stripe.

When you browse florenceactive.com, we may collect standard technical data such as your browser type, device, and pages visited. If Google Analytics is enabled, we use it in anonymized form to understand traffic and improve the site.

We use your information to fulfill orders, provide customer support, send transactional emails (order confirmations, shipping updates), operate rewards and affiliate programs, and improve our products and website.

We do not sell your personal information to third parties.

We share data only with trusted partners who help us run the store, for example payment processing (Stripe), email delivery (Resend), shipping carriers, and website hosting (Vercel). These providers may only use your data to perform services on our behalf.

We use essential cookies to keep you signed in and maintain your shopping cart. We may use analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.

You may request access to, correction of, or deletion of your personal information by emailing support@florenceactive.com. You may unsubscribe from marketing emails at any time using the link in those messages.

We may update this policy from time to time. The latest version will always be posted on this page with a revised effective date.